Riviera RCM maintains a comprehensive, continuously updated network of U.S. and international insurance carriers — enabling faster claim resolution for hospitals across the Caribbean, Mexico, and Latin America.
Our team verifies insurance eligibility within 2 hours, 24/7/365 — before treatment and at point of claim.
We navigate complex payer relationships across more than 50 countries, with deep specialization in U.S. insurance protocols.
We go straight to the right payer every time — eliminating delays and maximizing recovery rates for your facility.
When a U.S. citizen receives medical care abroad, navigating their insurance coverage requires a deep understanding of payer systems, policy structures, and claim submission protocols that vary significantly across carriers and countries.
Riviera RCM has spent decades building — and continually expanding — one of the most comprehensive international insurance databases in the world. We know where each payer receives claims, what documentation is required, and exactly how to follow up for maximum reimbursement.
Browse or search 1,100+ accepted insurance carriers. Use filters to find specific insurers by name or country of origin.
International medical claims fail not because hospitals lack quality care — but because insurance navigation is handled incorrectly from the start.
We go directly to the right department within each insurance carrier — bypassing general queues that slow claims to a halt. Our relationships mean faster answers and faster payment.
Every carrier has unique submission requirements. Our team knows each payer's forms, formats, codes, and documentation — ensuring claims are accepted on first submission, not rejected and resubmitted.
Knowing exactly where to submit and who to follow up with dramatically reduces aging receivables. Our clients see measurable improvement in days-to-pay across all payer categories.
Whether your patient carries a major U.S. health plan or an international travel policy, Riviera RCM has the expertise and relationships to get you paid. Schedule a consultation with our team today.